Posts Tagged ‘Refurbished Phones Australia’
Introduction to small business phone systems
One of the best ways a small business can look and act like a larger company is to choose the right phone system. By providing big-business features at an affordable price, small business phone systems are a powerful tool for growing your business.
Does my small business need a PBX phone system?
Simply put: probably not. One way to save money on small business phone systems is to choose a key system unit (KSU) instead of a more expensive PBX system. A KSU is easier to install and manage than PBX hardware, and can support the calling needs of up to about 40 people.
You’ll get all the basic business calling features you’d expect: call forwarding and transferring, caller ID, extension dialing, voice mail, and more. You won’t get the flexibility that PBX systems offer: programming options are more limited. Furthermore, a KSU can’t be integrated with robust call center management software and doesn’t offer the detailed reporting on call times, hold queues, and other call center statistics that you might want.
Do make sure you plan for the future. You should expect to get 3 to 5 years out your phone system before it needs a major upgrade or replacement, so it’s important to look at your plans for growth and verify that the KSU you choose will be able to grow with you.
You might not need a phone system at all
A newer alternative to traditional small business phone systems is a hosted PBX service. With hosted PBX service, you get the full power of a business-grade PBX system without having to install any hardware or pay significant upfront costs. For small businesses, hosted PBX is definitely worth a look.
