Posts Tagged ‘Quality Products’
7 Step Guide to Relocating Your Office PABX System
January 2, 2012 | 
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So you are moving office and relocating your business to another location.
There are a couple of simple steps you need to take to make sure that the relocation of your PABX system and the installation of your new phone lines are coordinated and result in minimal down time or disruption to your business.
STEP 1 – If you need to arrange new business phone lines in your area … type in New Business Phone lines to find a provider or you can use your existing provider. There are several Telephone companies that specialise in business relocation so you can also try google for business phone relocation. It is important that you get the installation of your new business phone line coordinated with the relocation of your PABX phone system or you could find your self with lines and no PABX, or a PABX at your new office with no phone lines.
STEP 2 – Once you have chosen your Business Phone company arrange to get your new Phone lines installed. Lead times for business phone lines vary depending on the type of service you have. Standard PSTN lines can take 2-5 working days. ISDN 2 5-15 working days and ISDN 10/20/30 with 100 number DID range take 20-40 working days as it is important that you give the phone company adequate time to get the new lines in place before the move. If you are in the same telephone exchange area you may be able to retain your existing numbers. The Business phone company will need to know the exact date you plan to move to arrange the line relocations and will be able to advise you regarding phone line diversions on your old numbers.
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Introduction to small business phone systems
One of the best ways a small business can look and act like a larger company is to choose the right phone system. By providing big-business features at an affordable price, small business phone systems are a powerful tool for growing your business.
Does my small business need a PBX phone system?
Simply put: probably not. One way to save money on small business phone systems is to choose a key system unit (KSU) instead of a more expensive PBX system. A KSU is easier to install and manage than PBX hardware, and can support the calling needs of up to about 40 people.
You’ll get all the basic business calling features you’d expect: call forwarding and transferring, caller ID, extension dialing, voice mail, and more. You won’t get the flexibility that PBX systems offer: programming options are more limited. Furthermore, a KSU can’t be integrated with robust call center management software and doesn’t offer the detailed reporting on call times, hold queues, and other call center statistics that you might want.
Do make sure you plan for the future. You should expect to get 3 to 5 years out your phone system before it needs a major upgrade or replacement, so it’s important to look at your plans for growth and verify that the KSU you choose will be able to grow with you.
You might not need a phone system at all
A newer alternative to traditional small business phone systems is a hosted PBX service. With hosted PBX service, you get the full power of a business-grade PBX system without having to install any hardware or pay significant upfront costs. For small businesses, hosted PBX is definitely worth a look.
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Cordless Phones – No wire, No tire!!!
Now, phones are not just devices for the means of conversing with someone but have many more uses. Modern phones have text messaging, e-mail, mp3 players, GPS systems, PDAs, radio and video players. You now not only own a phone but a multipurpose gadget.
It can be your walkman, mini television set, minicomputer, gaming set and your guide as well. It all depends on the model of the mobile phone that of what features it consists of. One of the main conveniences of the new age phone is its ability to be move around everywhere hence getting dubbed “the mobile phone”.
The smart thing about the mobile system is splitting up an area into smaller cells enabling millions of people to use their phones simultaneously. Mobile phones have used technologies such as analog signals and digital transmissions which had taken the form of communications to a new height but now with the introduction of the new 3G technology it has enabled the phone to perform unbelievable tasks such as Internet, music and video.
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Good Telephone Habits is for Everyone
Whether answering the phone or making phone calls, using the proper etiquette is a must in order to maintain a certain level of professionalism. Proper etiquette leaves callers with a favorable impression of you and your company. You’ll also find that others treat you with more respect and are willing to go out of their way to assist you if you use the proper etiquette.
Answering Your Phone
1. Answer your calls within three rings (if possible).
2. Always identify yourself when you answer the phone: “This is ______.”
3. Speak in a pleasant tone of voice – the caller will appreciate it.
4. Learn to listen actively and listen to others without interrupting.
5. When you are out of the office or away from your desk for more than a few minutes, forward your phone to voice-mail.
6. Use the hold button when leaving a line so that the caller does not accidentally overhear conversations being held nearby.
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Business Voip To Grow To 79% By 2013
A study from In-Stat has revealed that 42 per cent of US businesses are using VoIP. Its use in business has been growing steadily in recent years, and will continue to do so. It has been estimated that by 2013, the use of Business VoIP in the US will be 79 per cent, almost four-fifths of businesses.
There is one main reason why most businesses make the decisions to switch from a telephone provider to a VoIP provider, and that is price. Significant cost savings can be made with VoIP, something that can obviously make a difference to the profits of a business. The more calls a business makes, the more significant these savings can be. This has led to call centres and other businesses that make a large number of calls, to make the switch. But any business can benefit from this technology.
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