Posts Tagged ‘Company’

7 Step Guide to Relocating Your Office PABX System

So you are moving office and relocating your business to another location.

There are a couple of simple steps you need to take to make sure that the relocation of your PABX system and the installation of your new phone lines are coordinated and result in minimal down time or disruption to your business.

STEP 1 – If you need to arrange new business phone lines in your area … type in New Business Phone lines to find a provider or you can use your existing provider. There are several Telephone companies that specialise in business relocation so you can also try google for business phone relocation. It is important that you get the installation of your new business phone line coordinated with the relocation of your PABX phone system or you could find your self with lines and no PABX, or a PABX at your new office with no phone lines.

STEP 2 – Once you have chosen your Business Phone company arrange to get your new Phone lines installed. Lead times for business phone lines vary depending on the type of service you have. Standard PSTN lines can take 2-5 working days. ISDN 2 5-15 working days and ISDN 10/20/30 with 100 number DID range take 20-40 working days as it is important that you give the phone company adequate time to get the new lines in place before the move. If you are in the same telephone exchange area you may be able to retain your existing numbers. The Business phone company will need to know the exact date you plan to move to arrange the line relocations and will be able to advise you regarding phone line diversions on your old numbers.

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Panasonic SIP DECT Phone Overview- Review and Demo

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Business VoIP – Is a Hosted Solution the Way to Go?

You have many choices to look at when looking at VoIP. Hosted or on site is just one of them. There are good things to say about both. To me it all breaks down to the practical applications. For instance do you have multiple locations. Or do you have any workers that work remotely. Would you like those option somewhere in the future. Are you utilizing MPLS technology. The fact is that now is the time to ask these questions. Not merely do I like the Idea of hosted or on site. My suggestion is to really look hard at what you want your network to look like and then make the choice based on the direction you want to go.

That being said there are many good reasons to go with hosted solutions. The fact is that as long as you have hosted solution that offers redundant servers, a robust backbone, and an SLA that offers 5 9′s reliability. You can’t go wrong with a hosted solution. Most come with a total package. You eliminate soft costs involved with managing your own system. Best yet, if new features or phones come up you can easily access the new technology with out having to make huge capital investments in software and license costs.

Also, Voice T1′s/PRI’s can handle 23 calls, so 4 T1′s x’s 23 is 92 calls at once, whereas with Hosted at 40K per voice call you only need 3 T1′s to support 105 calls at once. (40K x’s 105 calls is 4.2MB on a bonded 4.5MB data circuit).

Another really big advantage of Hosted is that no VPN or VPN appliance is needed for remote offices or home-workers, the SIP stations are very Plug & Play. With Cisco, Shoretel, Avaya etc, a VPN is required to the home, and then, once set up, that station is not too mobile, versus a Plug & SIP station can be taken anywhere in the world and will boot up and work great without VPN. This is huge. In fact, many firms that are embedded with large investments into Cisco, Avaya etc, are beginning to bring a SIP trunk into the PBX and then let the Hosted Provider handle the handshake between the PBX and the Home Workers – it’s more affordable, easier to set up and manage, more mobile, and the quality is more consistent.

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Uses Of Audio Conferencing Phone

Conferencing is a regular event which is important for any business whether small or big. By using modern equipment conferencing can be conducted with out going to a conferencing hall. Audio Conferencing phone is one such equipment which helps in conducting conferences. Audio conferencing phone is a full duplex phone for performing efficient teleconferencing. Using audio conferencing phone at least 10 to 15 people can hear and participate in a discussion at the same time. When an organisation is spread horizontally on the globle and interaction between the employees is mandatory then an audio conferencing phone is very useful. If an Audio conferencing phone with dual connectivity (USB/PSTN) facility is used it can be connected to the system and also has the facility to be connected to a regular PSTN phone. When it is connected to a PSTN phone it becomes more affordable and it becomes more preferred teleconferencing service for many organisations as it works in places where there is no Hi Fi infrastructure.

Audio Conferencing Phone in Real estate:

Organizations such as real estate, whose business is always spread out with many branches and the executives work in teams and an interaction with the superiors happens whole day. The Area manager’s advices to the executives is always needed. By implementing audio conferencing phone the manager can at one go, give his day schedule, instructions, targets and explain about how to interact with the clients and what would be the possible doubts a client would ask, what are the positive points that they could stress upon to convence the clients.

Audio Conferencing Phone in HR recruitment:

When a whole HR recruitment team in an office works for a client‘s requirement the explanation about the job description and the organisation is mandatory. By using an audio conferencing phone and the whole team surrounding it can listen to the client’s explanation about the organisation, the job descriptions and about the available positions.

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Introduction to small business phone systems

One of the best ways a small business can look and act like a larger company is to choose the right phone system. By providing big-business features at an affordable price, small business phone systems are a powerful tool for growing your business.

Does my small business need a PBX phone system?

Simply put: probably not. One way to save money on small business phone systems is to choose a key system unit (KSU) instead of a more expensive PBX system. A KSU is easier to install and manage than PBX hardware, and can support the calling needs of up to about 40 people.

You’ll get all the basic business calling features you’d expect: call forwarding and transferring, caller ID, extension dialing, voice mail, and more. You won’t get the flexibility that PBX systems offer: programming options are more limited. Furthermore, a KSU can’t be integrated with robust call center management software and doesn’t offer the detailed reporting on call times, hold queues, and other call center statistics that you might want.

Do make sure you plan for the future. You should expect to get 3 to 5 years out your phone system before it needs a major upgrade or replacement, so it’s important to look at your plans for growth and verify that the KSU you choose will be able to grow with you.

You might not need a phone system at all

A newer alternative to traditional small business phone systems is a hosted PBX service. With hosted PBX service, you get the full power of a business-grade PBX system without having to install any hardware or pay significant upfront costs. For small businesses, hosted PBX is definitely worth a look.

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